‘Strategic Engagement: Engaging Leaders to Engage Others’ is your ticket to the solution of one of the most critical issues facing business today—namely, how to raise the employee engagement levels in our organizations from a paltry 33% to more like a majority of the workforce. Current engagement levels, according to the Gallup Organization, are costing American businesses anywhere from three to five billion dollars a year in lost productivity, absenteeism, talent retention and accidents. Gallup asserts from their long-standing research that the leading culprit in this scenario is ‘lousy managers.’ This course examines the necessity to engage employees strategically through more effective leadership at all levels of the organization and highlights the challenges and opportunities you will face in assisting your own leadership in this vital task.
Strategic engagement, like strategic communication, raises engagement from a mere wish to a deliberate organizational strategy that enlists all of the interested parties from the CEO to the team leader in a concerted effort to address the engagement deficit. Anything less than an integrated strategy with engaged leaders deliberately working to engage others is unlikely to succeed.
Roger D’Aprix is internationally known for his influence on the evolution of organizational communication. He is a long-time pioneer in shaping the strategic internal- communication practices that we now accept as commonplace in all kinds of organizations. In his 1996 best-selling book ‘Communicating for Change: Connecting the Workplace with the Marketplace,’ he offered the view that effective organizational communication must be proactive rather than reactive and focused on the marketplace as the first cause. In brief, he argued that it must be strategic. In this self-paced course he brings to bear the same strategic mindset to the complex process of increasing employee engagement.
IABC Academy Category: Communication Strategy and Engagement
Category Description: A communication professional identifies and communicates with employees, customers, shareholders, regulators, government agencies and other groups with an interest in the organization’s activities. These groups have the potential to affect the organization’s results. The communication professional fosters and nourishes relationships with them that will support the organization’s mission and execute the organization's business strategy.
After you complete this course, you will be able to:
Identify and describe the primary influencers of employee engagement;
Determine the measureable objectives that rationalize employee engagement initiatives;
Recognize and address the obstacles to launching a successful initiative;
And communicate the critical role of leadership communication in the engagement process.
By completing/passing this course, you will attain the certificate IABC Academy
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